Department of Information Technology Ver 2

About Us

Introduction

UM ICT is a strategic partner to the university in providing and ensuring robust and reliable ICT infrastructure and services towards improved user experience via responsive, user-centric ICT services ; value cocreator via the adoption of emerging technologies, provides for insight analytic ecosystem and managing risk to ensure operational resilience by protecting ICT services from cyberattacks and intrusions.

ICT Vision

To be an innovative ICT center in supporting research, teaching & learning by providing the state-of-the-art technology.

ICT Mission

To provide and support up-to-date, quality ICT facilities to fulfill customer's requirements.

ICT Objectives

To provide robust and reliable ICT infrastructure and services
To improve user experience through responsive, user-centered ICT services and adoption of Internet-of-Things
To improve data visibility through data analytics to support data-driven decision making
To protect ICT services from cyberattacks and intrusions
To support the University’s strategic plan in income generation and cost optimization
To develop an organization with expertise to plan and fulfill ICT requirements

Roles And Functions

ICT Infrastructure Management
Information Systems Management
ICT Security Safeguards and Monitoring
Event based IT Support (Multimedia,Live Feed,WiFi etc)
ICT Training & Courses