Department of Digital Technology

INTRODUCTION

UM ICT is a strategic partner to the university in providing and ensuring robust and reliable ICT infrastructure and services towards improved user experience via responsive, user-centric ICT services; value cocreator via the adoption of emerging technologies, provides for insight analytic ecosystem and managing risk to ensure operational resilience by protecting ICT services from cyberattacks and intrusions.

VISION

To be an innovative ICT center in supporting research, teaching & learning by providing the state-of-the-art technology.

MISSION

To provide and support up-to-date, quality ICT facilities to fulfill customer's requirements.

OBJECTIVES

To provide robust and reliable ICT infrastructure and services.
To improve user experience through responsive, user-centered ICT services and adoption of Internet-of-Things.
To improve data visibility through data analytics to support data-driven decision making.
To protect ICT services from cyberattacks and intrusions.
To support the University's strategic plan in income generation and cost optimization.
To develop an organization with expertise to plan and fulfill ICT requirements.

ROLES & FUNCTIONS

ICT Infrastructure Management
Information Systems Management
ICT Security Safeguards and Monitoring
ICT Training & Courses

Introduction

INTRODUCTION

VISION

MISSION

OBJECTIVES

ROLES & FUNCTIONS