Who We Are?

Department of Information Technology (Jabatan Teknologi Maklumat - JTM) is the centre which provides and supports ICT services for University of Malaya (UM); JTM is responsible for the planning and operations of many of UM's largest and most widely utilized IT systems and services.

We are 140 creative IT staff along with 10 Administratives from  4 divisions  in PTM who are committed in supporting and advancing the mission of the University of Malaya by delivering world class technology solutions. 

The kind of ICT projects that had been carried out by our team so far : Yearly Project.

From our growing data center and high speed network infrastructure, to multitude of software solutions, to high-level consultation on the use of innovative technologies, we work directly with partners across the UM to understand the needs of our community and deliver real, meaningful value.We provide the following supports for our University ICT Infrastructures :

For Internal ICT related matters , do use our one-stop Helpdesk System (https://helpdesk.um.edu.my).

PTM has a team of friendly, knowledgeable staff who are ready to answer questions, help identify services and solutions, or troubleshoot issues related to your IT matters. Visit us online and let us know how we can help.

Last Updated: 10/01/2023