ICT Project 2007

Data Centre Management Division 2007 

1. Upgrade of Human Resource Information System database server.
2. Upgrade of Integrated Student Information System database servers.
3. Development of Disaster Recovery Infrastructure for Human Resource Information System.
4. SAN FC 4700 to SAN CX-320 migration.
5. Implementation of fail-safe architecture for Load Balancer.
6. Upgrade of Virtual Infrastructure architecture by implementing network redundancy.
1. Upgrade of Financial Information System database server (expected to complete in Mac 2008).
2. Upgrade of Centralised Backup System (expected to complete in Mac 2008).


BBPD has welcomed 3 staffs who have been appointed to permanent post in 2007. The staffs are as follows:

a) En. Hanif Nordan – Penolong Pegawai Teknologi Maklumat, F29

b) En. Mohd Azizi b. Osman - Penolong Pegawai Teknologi Maklumat, F29

c) En. Mohamed Asri b Abdul Raoff - Penolong Pegawai Teknologi Maklumat, F29

BPPD also has welcomed a new staff to the Division in 2007. The staff is as follows:

a) En. Luqman Nul Hakim Abd Latip - Penolong Pegawai Teknologi Maklumat, F29 

Local Visitors

Sirim Berhad

The IT team from Sirim Berhad has visited Pusat Teknologi Maklumat to view Vmware Virtual Infrastructure implementation at Bahagian Pengurusan Pusat Data (BPPD). During this visit, BPPD team members involved in the project imparted experiences and knowledge gained during and post project implementation. BPPD team members has also taken this opportunity to learn and share views,information and issues surrounding managing and administrating servers and Data Center equipment.

Jaring Communications Sdn Bhd

The IT team from Jaring Communications Sdn Bhd. has visited Pusat Teknologi Maklumat to view Vmware Virtual Infrastructure implementation at Bahagian Pengurusan Pusat Data (BPPD). During this visit, BPPD team members involved in the project imparted experiences and knowledge gained during and post project implementation. BPPD team members has also taken this opportunity to share views, information and issues surrounding managing and administrating servers and Data Center equipment.

ICT Planning, Security & Training Division 2007

1) EJS (Easy Java Script) Animation - on 23/4/07 and 25/4/07
2) SAS (Query & Report) - on 14/5/07 - 15/2/07
3) SAS (Anova, Regression) - on 16/5/07-18/5/07
4) SAS (Data Mining) - on 22/5/07 - 23/5/07
5) EJS (Easy Java Script) Animation - on 11/6/07-12/6/07
6) Adobe Photoshop CS2 - on 13/6/07 - 14/6/07
7) Adobe Illustrator CS2 - on 27/6/07 - 28/6/07
8) Acrobat Professional 8.0 on 29/6/07
9) EJS – Easy Java Script (Programming) on 16/7/07 - 18/7/07
10) MS Office 2007 (New Features in MS Word, PowerPoint and MS Excel) on 19/11/07 - 20/11/07 
1) Computer Maintenance and Security- 22/1/07 - 23/1/07
2) MS Excel 2003 (Basic & Intermediate) - 24/1/07 - 25/1/07
3) PHP Programming & MySQL (Basic) - 30/1/07 - 31/1/07
4) PowerPoint 2003 (Basic & Intermediate)- 7/2/07 - 8/2/07
5) MS Word 2003 (Basic & Intermediate)- 12/2/07-13/2/07
6) Website Development - 14/2/07 - 15/2/07
7) Computer Maintenance and Security - 21/2/07-22/2/07
8) MS Word 2003 (Basic & Intermediate) - 27/2/07-28/2/07
9) Adobe Photoshop CS - 7/3/07 -8/3/07
10) Linux Fundamental - 13/3/07 - 14/3/07
11) MS Excel 2003 (Advance) - 15/3/07
12) Introduction to Computer and Internet - 19/3/07 - 20/3/07
13) MS Publisher 2003 (Basic) - 21/3/07-22/3/07
14) Computer Hardware Maintenance - 27/3/07 - 28/3/07
15) Computer Maintenance and Security - 9/4/07 - 10/4/07
16) Adobe InDesign - 11/4/07 - 12/4/07
17) MS Excel 2003 (Advance) - 16/4/07
18) Website Development - 18/4/07 - 19/4/07
19) Basic Network and Wireless Network Configuration - 23/4/07 - 24/4/07
20) MS Excel 2003 (Basic & Intermediate) - 24/4/07 - 25/4/07
21) Macromedia Flash - 14/5/07 - 15/5/07
22) Computer Maintenance and Security - 16/5/07 - 17/5/07
23) MS Excel 2003 (Basic & Intermediate) - 22/5/07 - 23/5/07
24) ASP Programming (Basic) - 23/5/07 - 24/5/07
25) MS Outlook (Email) - 28/5/07
26) MS Word 2003 (Basic & Intermediate) - 29/5/07 - 30/5/07
27) MS Publisher 2003 (Basic) - 11/06/07 - 12/6/07
28) Basic Network and Wireless Network Configuration - 13/6/07 - 14/6/07
29) MS Visio (Basic) - 19/6/07
30) Introduction to Computer and Internet - 25/6/07 - 26/6/07
31) MS Excel 2003 (Basic & Intermediate) - 27/6/07 - 28/6/07
32) Adobe Photoshop CS - 16/7/97 - 17/7/07
33) Computer Maintenance and Security - 18/7/07 - 19/7/07
34) Data Analysis and Processing in SPSS - 23/7/07 - 24/7/07
35) MS PowerPoint 2003 (Basic & Intermediate)- 25/7/07 - 26/7/07
36) Website Development - 30/7/07 - 31/7/07
37) MS Access 2003 (Basic & Intermediate) - 7/8/07 - 8/8/07
38) Basic Network and Wireless Network Configuration - 13/8/07 - 14/8/07
39) MS Publisher 2003 (Basic) - 15/8/07 - 16/8/07
40) Adobe InDesign - 22/8/07 - 23/8/07
41) MS Outlook 2003 (Email) - 27/8/07
42) MS Word 2003 (Advance) - 28/8/07
43) MS Word 2003 (Basic & Intermediate) - 10/9/07 - 11/9/07
44) Computer Maintenance and Security - 17/9/07 - 18/9/07
45) Macromedia Flash - 19/9/07 - 20/9/07
46) MS Excel 2003 (Advance) - 25/9/07
47) Introduction to Computer and Internet - 26/9/07 - 27/9/07
48) MS Outlook (Email) - 2/10/07
49) MS Excel 2003 (Basic & Intermediate) - 3/10/07 - 4/10/07
50) Computer Maintenance and Security - 23/10/07 - 24/10/07
51) Website Development - 23/10/07 - 24/10/07
52) MS Publisher (Basic) - 23/10/07 - 24/10/07
53) MS PowerPoint 2003 (Basic & Intermediate) - 14/11/07 - 15/11/07
54) Macromedia Flash - 21/11/07 - 22/11/07
55) Computer Maintenance and Security - 5/12/07 - 6/12/07
56) MS Word (Basic/Intermediate) - 10/12/07 - 11/12/07
57) MS Access 2003 (Basic & Intermediate) - 12/12/07 - 13/12/07

- SAS (Statistical Analysis System) Seminar – 5 Dec 2007
- SPSS (Statistical Package for Social Science) Seminar – 14 Dec 2007

Ejs Training was conducted by PTM on 16-17 July 2008 in which the instructor was Associate Professor Dr. Fu-Kwun Hwang, a lecturer from Taiwan. 

Easy Java Simulations (Ejs) is a software tool designed for the creation of computer simulations. It is designed for science teacher (not for professional programmer). What user need to do is supply information about science model (define variable, provide initial condition- initial value for variables, giving evolution condition -how variable change with time or constrains between variables), Ejs will create java applet/ html page for your simulation.

Dr Hwang is an expert in Ejs and he has created more than 100 simulation objects in his website at www.phy.ntnu.edu.tw/ntnujava/index.php.

This course is an advanced course of the “Computer Animation using EJS” course organized by PTM which was held on 25-26 April 2007 and 11-12 June 2007. Computer simulations will enhance the teaching and learning method in University of Malaya especially in Physics and Mathematics. 

The organization of the course is consistent with UM mission to upgrade ICT usage in teaching and learning in which PTM’s role is to provide ICT service and facilities for teaching and learning in the campus.
To improve the university’s distance learning facilities, the management had approved to upgrade a lecture hall to be equipped with video conferencing equipment. The C1 Seminar Room, Faculty of Science had been chosen for this purpose.

The project was started on April 12, 2006, there were a series of discussion and meetings to determine the design and equipment required for the hall.

The project was completed in August 27, 2006 in time for the targeted date on August 28, 2006, which was visit by delegates form Kyoto and TsingHua Universities.

E-Lecture is an international collaborative project among 3 universities namely Kyoto University of Japan, Tsinghua University of China and University of Malaya. The method used to share lecture is by using video conferencing technology in which lecturers from each university take turns to provide lectures. The topic is on Environment Science which included Air, Water and Solid Pollution, Management and Control of Environment. The 2007 E-Lecture project is continuity from 2006 E-Lecture Project.

Video Conferencing required main equipment consists of Video Conferencing Set, camera, LCD Projector and screen. Video conferencing also required stable network connection and identification of the IP address.

In order for the project to be succesfully implemented, the three universities have to provide high capacity network connection to ensure that the audio and video is successfully transmitted.

The E-Lecture was conducted in Video Conferencing Room (formerly known as Seminar Room C1), Faculty of Science.

Centre of Poverty and Development Study (CPDS), University of Malaya with School of International Public Affairs (SIPA), Columbia University, United States of America

CPDS had appointed Prof. Jaffrey Sachs from Columbia University as the Holder of Kursi Profesor Diraja Ungku Aziz. CPDS will communicate with Prof. Jaffrey thru video conference to report and discuss about the status of the projects which were handled by CPDS.

PTM provided the video conferencing set for CPDS. PTM also provide technical support such as testing before the actual video conferencing session to ensure that there is no interruption during the actual event. The audio and video also has to be transmitted continuously.

Starting in 2008, CPDS will conduct classes with 11 universities in the world using online application; Acrobat Connect Professional as a medium for the video conferencing for the learning session organized by Columbia University. PTM will provide technical support such as camera connection, internet connection and other technical support required to ensure the classes will take place as scheduled. The classes will be held every Tuesday starting from 22 January 2008 untill 29 April 2008.

Video Conferencing Testing

There were several tests conducted through out the year:

- PTM with Tandberg (German)
- PTM with Tandberg (Malaysia)
- PTM with Universiti Kyoto, Jepun
- PTM with Universiti Tsinghua, China
- PTM with Columbia University, New York

1. The Plan for Acquisition of HPC Machine with 1 Teraflops PTM had collaborated with the committee of High Performance Computing (HPC), Faculty of Science to come out with a proposal to procure a HPC machine with the power of 1.5 Teraflops for research. Several discussions and meetings came out by this committee to get data, information and feedback from UM’s researchers.

The committe had drafted technical specification for the tender document and hopefully the HPC Project will start in June 2008.

2. UM Cluster & E-Grid Listing

- CAD/CAM Cluster (Cray Cluster) – location at Faculty of Engineering

1 Frontend
Xeon 2.8 Ghz Dual Processor with
Hyper Threading (2-4 CPUs)
4 GB RAM, 146 GB Harddrive
8 Computational Ndes
Xeon 2.8 Ghz Dual Processor with
Hyper Threading (16-32 CPUs)
32 GB RAM, 1314 GB Harddrive

- COMBI Cluster – location at Institute of Biology Science

1 Frontend
AMD Sempron™ 2.0 MHz 64-bit Processor 
Hyper Transport TechNlogy
256 MB RAM, 250 GB Harddrive
8 Computational Ndes
AMD Sempron™ 2.0 x 8 MHz 64-bit Processor
Hyper Transport TechNlogy
2048 MB RAM, 10 x 8 GB Harddrive

- Perdana Cluster (PTM) – location at Pusat Teknologi Maklumat.

1 Fontend Intel® Pentium® 4 2.6 MHz Processor,
512 MB RAM, 40 GB Harddrive
4 Computational Ndes
Intel® Pentium® 4 2.6 Mhz x 4 Processors,
1024 MB RAM, 160 GB Harddrive

- FSKTM Cluster – location at Faculty of Computer Science and Information Technology

Virtual Reality Lab
Freedom Cluster

Webcasting as a Medium of Live Broadcasting in Campus Webcasting technique is a new technology that was implemented in University of Malaya recently, the technology had been used by the people through out the world as a medium to show video in streaming mode in the internet.

The Webcasting project was started at the end of year 2005; the first broadcasting on the internet was on January 12, 2006 with QAMU’s event “Urusan Dokumen”. Webcasting can be viewed at http://ict.um.edu.my/webcasting/index.php

After several sessions of webcasting successfully accomplished, PTM had decided to make webcasting as compulsary for all the main events in University of Malaya.

Enterprise antivirus monitoring began in the month of January 2007. Through the monitoring, records related to the number of computers received update, number of computers infected with virus as well as the effectiveness of antivirus policy in cleaning the virus infections, were recorded everyday. Computers with recurring infections were notified, via email, to the respective PTj ICT representatives for virus cleaning. Below were the objectives which had been achieved through the monitoring:

Status and the number of computers received update were known. The information was important because failure of a computer to receive the latest updates would expose the computer to new virus infections.

Number of virus infection incidents was available. Information about the computer with the highest virus load was also known. This information was utilised for the targeted AV (AntiVirus) cleaning and prevention on the affected computer.

The effectiveness of AV policies in combating virus infections. A properly configured antivirus is capable of self-cleaning without the intervention of human.

ICT Planning, Security and Training Division had received two security incident reports i.e. IPTAOSS web site intrusions and phonography e-mail spam.

IPTAOSS Web Site Intrusion

The first incident of the intrusions occured in November 12, 2006. The incident can be categorised as SQL Injection attack in which data in one of the database tables had been altered. The following were the recovery and security measures taken on the server:

Installed the latest version of Apache, PHP and MySQL.

Installed built-in firewall which only allows access to Secure Shell (SSH) and web site only.

Provided passsword authentication for IPTAOSS applications to access MySQL database.

Installed Tripwire software to monitor access to server files and configured Tripwire to send e-mail alerts of any changes in file status or the file itself.

Launched follow-up security scan to detect all vulnerabilities in the server and to ensure that all weaknesses were closed.

Rebuilt database index, using command “REPAIR TABLE”, to increase the access speed to the database.

Despite of all the efforts, however, the web site was hacked again on Februry 14 2007. After an investigation, the vulnerability was traced to the software used to develop the web site, PHP Nuke. Apparently, the old version of the PHP Nuke was vulnerable to SQL Injection attacks. Regarding this matter, Collaborative and Communicative Applications Division, PTM had taken the initiatives to redevelop the application and to replace the old application, which was problems ladened.

Phonography E-mail Spam

On November 21, 2007, Pusat Teknologi Maklumat (PTM) had received reports from a few lecturers of Fakulti Sastera dan Sains Sosial on the matter related to the phonography e-mail scam purportedly sent from the sender norlidah.ahmad@yahoo.com. Regarding this matter, PTM had taken a few measures to deal with the case, as follows:

Checked log of e-mails sent by norlidah.ahmad@yahoo.com. On checking, it was found that the offending e-mail was sent to 9 users of UMMail. An ensuring e-mail was sent to the 9 victims of the e-mail scam, to enquire further whether they knew the spammer. However, only 3 recipients replied to the enquiry saying that all of them did not know the spammer.

Blocked sender norlidah.ahmad@yahoo.com from sending e-mails to the users of UMMail from November 22, 2007 3.00 pm onwards.

Contacted Cik Norlidah Ahmad of Pejabat Dekan Fakulti Sastera & Sains Sosial, who was suspected to be the owner of the spammer e-mail account, norlidah.ahmad@yahoo.com. However, she denied any knowledge of the e-mail account. Therefore, the possibility of the yahoo e-mail account was hacked did not arise. Hence, the possibility of identity abuse was high.

Analysed the header of the spammer e-mail. It was known that 'norlidah ahmad' sent the offending e-mail through TM Net Streamyx account.

Reported to MyCert (Malaysian Computer Emergency Response Team) for further investigation.

MyCERT had taken measures to restrict all e-mails from the account norlidah.ahmad@yahoo.com at the Jaring gateway. As the result, all e-mails from the account are prevented from reaching the UM users.

PTM categorised the case as identity theft. In this case, the identity of Cik Norlidah Ahmad had been stolen and abused for e-mail spams. It is very easy to execute e-mail spam because Yahoo e-mail accounts are freely availble to everyone. Anyone can open an e-mail account with an unused ID. PTM believed that Cik Norlidah Ahmad was not involved in the e-mail spam and she was only the victim of identity theft in which her identity was abuse for the malicious purpose. PTM advised Cik Norlidah Ahmad to report the case to the police for further criminal investigation.

PTM had become the intermediary and medium of communication between University of Malaya and Malaysian Computer Emergency Response Team (MyCERT) for managing security incident reports involving computers from University of Malaya. Listed below are the percentage breakdowns of the cases received and solved from the month of January to December 2007:

Month Total Report Number of Cases Percentage of the Cases Solved
January  11  11  100%
February  9  9   100%
March  9  9   100%
April  1  1  100%
May  1  1  100%
June  3  3   100%  
July  2  2  100% 
August  2  2  100% 
September  1  1  100%
October  2  2  100% 
November  0  0  100% 
December  6  3  50%
Total  47  44 93.65% 

Below is the number of reports received by category:

 No.  Category  Number
1  Spam  42
2  Unauthorized Copyright  1
3  Worm / Virus  1
4  Botnet  1
5  SSH Probe  2
 Total  47

Collaborative & Communicative Applications Division 2007

UMMail & PerdanaMail

A new version of Ummail was introduced in Jan 2007. It was equipped with improved functions incorporating some of the popular client based email features. Some efforts was also put into improving the following function to suit the internal user's requirement: 
- Value added in Email Composition (WYSIWYG tools, Request A Read Receipt, Add Contact and Mailing Group by name, Bigger Attachment Size, Universal Character Support)
- Sorting and searching the address book / contact by name and email address
- Searching the mailing group by name
- File sharing among staffs and students
- Compacting the Navigation Menu
- Help Menu
- Changing User Interface etc

Other activities carried out by the email section includes the following :
- DB synchronization on PerdanaMail accounts of Student Information System (ISIS) Integrated
- DB synchronization on UMMail/PerdanaMail accounts of Central Authentication System (CAS) 
- UMMail Database upgraded from MySQL 4.0 to MySQL 5.0.5 
- Mailman upgraded from version 2.1.3 to version 2.1.9 for better performance in Mailing List Server
- The Ummail Team also introduces the UMMail Polling System to estimate and improve on a few identified areas of complaint.

Another initiative embarked during the UMWeb site enhancement period was the development of the web based UMExpert. The solution came into the picture to resolve the issues of updating the lecturers CV which was manually done at the initial stage. Thanks to the relentless constructive comments and suggestions from a few helpful members of the UM academics especially Prof. Rauzah Hashim (Faculty of Science), a rather large scale community based system which started development in February 2007 was able to be completed in April 2007.
UM Expert now have a bigger aim, that is to provide a standard and managed platform for UM Researchers to introduce and promote their research work and ultimately aimed to promote UM as a Research University 
The main basic feature of UMEXPERT is the Update CV Info module which caters for info such as:-

- Profile
- Academic qualification
- Professional qualification
- Career history
- Specialization
- Publication
- Research
- Consultancy Project
- Award and Recognition
- Presentation
- Supervision
- Intellectual Property Right
- Expert Linkages
- Professional Affiliation/Membership
- Technical Contribution
- Evaluation activity
- Teaching
- Upload self photo

The latest module introduced in UMEXPERT is the Research Gallery module which aims to provide a standard platform for each UM lecturers to introduce a short synopsis of their own research to the general public.

External viewers are able to:

- Select and browse list of UM Professors with CVs
- Select and browse list of UM Lecturers with CVs
- View various format of statistical info relating to UM Lecturers activities.

The new UM website initiative was a joint effort of all the respective entities representing the whole administrative spectrum along with a vendor designated as a consultant. The core website is intended to convey a better picture of the university through new look and feel, equipped with more pictures to reflect action and liveliness, while retaining an emphasis on an up to date contents. UMWeb was successfully launched on 14th Jan 2007 while pages under UMLife category followed suit on 31st Mar.2007. 

Another initiative embarked during the enhancement period was the development of the web based UMExpert. The solution came into the picture to resolve the issues of updating the lecturers CV which was manually done at the initial stage. Thanks to the relentless constructive comments and suggestions from a few helpful members of the UM academics especially Prof. Rauzah Hashim (Faculty of Science) , a rather large scale community based system which started development in February 2007 was able to be completed in April 2007.

The network of UM Website is as large and complex as the institution itself. To date, 507 pages depicting the 6 main sites which are centrally maintained by the web team in ICR. Another 30 sub sites with 1375 pages are independently manage by the respective responsibility centres. The PTM's web team officially took over the monitoring and updating activities from the consultant as of 25th April 2007. Along with the take over process mentioned above, the PTM web team also assumed the task of monitoring of all the sites connected to the main website. Such measures was adopted to ensure a standard look and feel and to reduce incident of dead links.

1) UMPortal (Staff Portal)

Upgrading Activities for UM Portal in 2007 include:

A) The application engine upgrade consisted of:-

- Database restructuring
- Reorganization of codings from the old framework into a more structured framework identified by simple block based system.
- Reorganization and Conversion of user access management 
- Implementation of new access granting management 


B) UMPortal introduced another new module called Staff E-Services to replace the existing conventional Online Form 

2) UMISISWEB (Student Portal)

Upgrading Activities for Student Portal applications system UMISISWeb include the following:-

- Conversion of coding from ASP codes to PHP codes.
- Combining the umisisweb portal administrative function to the central system used by UMPortal
- Database restructuring 
- Reorganization of coding from the old framework into a more structured framework identified by simple block system.
- Reorganization and Conversion of user access management 
- Implementation of new access granting management 


The upgrading activities for UM SMS include new maintenance contract to manage the gateway and a simplified portal to help ease the administration process.

4) MIGS – Online Credit Card Payment Facility

June 2007, an online credit card payment facility was introduced by PTM for the Asian Pacific Conference on International Accounting issues 2007.The MIGS -Payment Gateway Service provides secure transaction through 3D secure environment verified by MasterCard Securecode and verified by VISA. MIGS enables a merchant to perform secure transactions over the internet.
CAS or CAMS is the SSO engine that managed the Single Sign On feature for UMPortal, IAMS and UMisisweb. Recognizing the complication and chaos that it may cause, the implementation step taken was in phased mode. As enhancement of CAS services for future expansion and usage is inevitable, PTM embarked on the replication of CAS servers to ensure high availability. Other activities related to CAS: 

- CAS Administrative training of Jxplorer for PTM Administrator.
- Integration of UMMail password registration with CAS
- Integration of UMMail Changed password feature with CAS
- Synchronisation of UMMail and CAS.
New RMIS module introduced in 2007 was the Exhibition Module - Online Application (UMEKSPO 2007).

Modules upgraded in 2007 are Patent Module for Patent info and the Consultation Module which caters for additional info in Consultation module.

UM E-Learning, an Open Sourced based learning system promotes web based integrated learning management environment. As an Open Source based system, there is no user licenses to consider.

The system starts with its SSO style login followed by seamless integration with the integrated Student Information System (iSIS). This facilitates a simpler way to manage courses and students in tandem with those declared under the iSIS. Lecturers are able to automatically retrieve their course information and student registered from the iSIS without having to do it manually.

As of December 2007, a total of 623 UM Lecturers along with 8337 students are using the system as part of their teaching and learning activities beside the usual conventional classes. 

A total of 10 trainings were conducted in 2007 and 114 lecturers attended leading to an increase in the number of lecturers registered for the system.

UM E-Learning Training Session 2007:


Course Title





Faculty Of Languages & Linguistic




Faculty Of Languages & Linguistic




Faculty of Arts




Faculty of Science
















Academies of Islamic Studies




Faculty of Education




Faculty Of Science


IAMS activities in 2007 are:

- Customisations made for Budget Management Module used by PPHB, Student Clinic, Faculty of Built Environment include the activities of improving the various report formats and introducing a new function to control the invoice number generation process.
- IAMS was fully accepted and used by reps from Bahagian Juru Ukur ,JPPHB and Bahagian Perolehan to help them in handling purchase management acitivities.
- Training has been conducted and attended by a total of 67 staff from Bahagian Mekanikal, Bahagian Elektrik, Bahagian Sivil 1 and Bahagian Sivil 2, JPPHB.
- New module specific for technician was also introduced to cater for technician based data entry
- 1st Nov 2007, Our Bursar had requested that IAMS to be implemented in Pejabat Pendaftar in order to help the said department in managing allocated funds.
The development of UM e-Survey was initially intended as an additional module as part of the QAMU new Website System. It is a joint venture project developed with a local Open Source based vendor. 

During the course of the development, PTM forsee a great need to expand the system to cater for other administrative use, primarily to help other divisional assessment of services provided.

Hence, the completed UM E-Survey allows UM community to create and manage multiple web based surveys inside a single box. To date, 2 surveys have been successfully conducted in 2007 and 5 new surveys are on its way. The UM E-Survey system allows users to choose whether to conduct either community based survey or by invitation. It is also capable of producing survey reports in graphical format for analysis. Other features includes graphical based report and the ability to export survey answers to other format.
Standard modules available includes:

- User Admin to administer users
- Survey Admin to administer surveys
- Questionnaires Generator to create, edit and to impose rules for the answer
- Survey Notification to send invitation and reminder to responders
- Report to analyze the results from responders.
- Question Flow to skip questions based on responders answers.
The Patient Record Archiving project for the UM Dental Faculty was initially started in November 2006. It was divided into two parts: scanning of patient documents and x-rays, development of an application system to manage and retrieve the scanned documents and x-rays. 

The main aim of this project is to digitize the patient documents both in order to save physical storage space and and to cater for fast retrieval. 

Phase 1 of the project was completed in January 2007, with 200,000 patient record and 50,000 x-rays successfully digitized.
The purpose of setting up the PDF Engine is to allow conversion of documents from various formats (like .doc, .jpg, .ppt and etc) to .pdf from a central server.

We all know that, converting document to PDF format will save space and allow the distributed documents to have security features like: 
1). disabled print function to protect the file to be print by others 
2). set password for document printing 
3). watermark feature 
4). content protection against illegal copying and modifications 

This centralized PDF Engine will be directly connected to a few systems which require document conversion for security reasons. In E-Journal System for instance, it will be used to add protection to journals and articles uploaded by lecturers or editors on the web.

PTM recognized that there is a need to provide a standard but flexible platform for lecturers, authors, editors and reviewers to collaborate, publish journals after receiving suggestions from a few faculties in 2005 and 2006. The move to develop an e-Journal system was then initiated in March 2007. To date, 50% of the development processes have been completed. 

The general features envisioned is of the following nature:
- Internet based  able to support many content authors and editors distributedly have a decent workflow component which is able to adapt to new information flow requirement in publishing and managing online journals. 
- All the information is able to be reached by the search engine
- Able to accept order online and perhaps payment via credit cards.

Other features to note :-
The Front ends module 
The Back end module

- Sitemap
- A-To-Z
- Search
- Front Page Administration
- Category Page
- RSS Generator (Syndication)
- User Feedback System
- New Journal Reminder System
- Shopping Cart
- Payment Processing System
- Users And Privileges Administration
- Categorization Administration
- Workflow Administration
- Roles Administration
- Task Administration
- User Workspace
- Product Management
- Report
- Internal Messaging System
Other activities carried out by members of the division in 2007 include :

Public Sector OSS initiative:

- Head of Collaborative division , represents PTM UM as Ahli Jawatankuasa Pemandu Open Source Sektor Awam.
- Members of the division was also assigned to represent PTM in other OSS based committee and such as : 
- MOSTI OSS task force to discuss on Strategic Thrust 4 & 7 which concentrates on Research & Development in IPTA.
- PROTEM committee
- The division also set up an exhibition booth during MYGOSSCON in PICC, Putrajaya (6-7 Dec 2007) to promote and introduce to the public on UM’s own OSS inititiaves.

Online Rubella survey is an adhoc system developed within 4 days upon request to get feedbacks from the UM’s Community. It is a part of the activities held by a special committee to aid UM’s fight against rubella outbreak in the campus.

Administrative & Applications Division 2007

UMMIS has been developed to help university’s top management to make decisions. UMMIS provide functions to link to all types of database platforms in UM, and to be able to generate and analyze the generated data to perform a dynamic and interactive presentation using the system.
(i). Code Maintenance Module
This module enables users to record and update information on codes being used by all modules in the system. These codes ease the generation of reports and statistics, reduces manual inputting of data, reduces error in data-entry, and speeds up the data entry and updates. 

(ii). Recruitment Module
This module facilitates the processes involved with staff recruitment. The process starts with the advertisement of vacancies. It provides the staff number generation process and checks against records in FIS. 

(iii). Promotion Module 
This module facilitates the processes involved in academic and non-academic promotion exercise. 

(iv). “Penilaian Tahap Kecekapan (PTK)” Module
This module facilitates the recording and updating of PTK data. 

(v). Training Module
This module facilitates the recording and updating of staffs training, including internal training, external training, induction courses, Biro Tatanegara course and English placement course.

(vi). Leave Module
This module facilitates the recording, updating and generation of annual leave, and also the recording and updating of sabatical leave, conference leave and research leave. 

(vii). Assessment Module (Penilaian Prestasi)
This module facilitates the recording and updating of staff assessments information. 

(viii). Allowance and Claims Module
This module facilitates the recording and updating of claims of allowances comprising of :
Ad hoc Allowances – Allowances claimable 
Fixed Allowances – Allowances received by virtue of position.

This system facilitates PTj to manage any activity relating to its own staff, e.g. staff assessment, promotion application, training application, and leave application. Development of the system is in phases and started in August 2007. The first module being used is the Annual Assessment Module (Penilaian Prestasi Tahunan) in November 2007.

This system facilitates the recording of staffs attendance and overtime.
This module can be access via UMPORTAL and facilitates human resource matters online, e.g. dental treatment claims, promotion application and staff assessment.
This system facilitates application for elective posting in Faculty of Medicine by external applicants via web.
Interfacing with Integrated Student Information System (ISIS) – for audit students and elective posting.
- To interface with Attendance and Leave Management System (ALMS) 
- To use serial number for students 
This system facilitates the recording of class attendance using student’s smart card and PDA. 
New PTM showcase in video format.

- Merging of SVL,SCL and SWL to become one system (Phase 2)
- Auto update of student system
- Enhancement of interface
- Add in attachment function in SAP
- Restructure tables in SAP

- Merging of SVL,SCL and SWL to become one system (Phase 2)
- Auto update of student system
- Enhancement of interface
- Add in attachment function in SAP
- Restructure tables in SAP

Other activities carried out by members of the division in 2007 include :

- Use of mapping method to access Integrated Student Information System (ISIS)
- The mapping method is to improve the way users have access to ISIS. This method replaces the conventional “copy program” method using FTP.

Network & Customer Services Division 2007

Installation of outdoor wireless in the Residential Colleges

1. Upgrade Lease Line to Internet

University of Malaya through Centre of Information Technology has upgraded the lease-line to Internet from 45 Mbps to 100Mbps. This exercise is carried out to upgrade the access to Internet. It is hoped that through this upgrading, the network services provided by the University will be further improved.

Original Lease-Line    :  45 Mbps
Upgrade                    : 100 Mbps

2. Separate Lease-line for wireless network

Centre of Information Technology has taken the initiative to upgrade the standard of wireless services by providing a separate lease-line for wireless access whereby the existing line is used for wired access. The main intention is to enable Centre of Information Technology to monitor the usage of the wireless users especially the students. Through the separate line it is hoped that there will be no interference between the wired and the wireless users.

3. Installation of outdoor wireless in the Residential Colleges

The usages of wireless services especially in the Residential Colleges are constantly being upgraded due to the fact that more students own notebooks and computers. Centre of Information Technology has increased the number of Access Points to improve the wireless services for the students. Twenty outdoor Access Points have been installed in the Residential Colleges in addition to the existing indoor Access Points.

Total Outdoor Access Points:  20 units

4. Customer’s Day in Faculty Built Environment and Faculty Business and Accounting

a. Provide on-site support for PCs 
b. Provide help-desk services
c. Provide PCs & Peripherals support services

5. Pre Employment Program University Malaya sponsorship

Network and ICT services Division is involved in the program via preparation of Laptops for instructors, LCD Projectors for the Lecture Halls and networking for the computer Laboratories.

6. English Program for University Malaya Students

Preparation of wireless services in the Residential Colleges that housed the students of the program. This facility is to enable the students to have access to Internet during the course of the program.

7. Submission of paper for ICT project UM under Ninth Malaysian Plan

Network Division has submitted a proposal for approval to the Ministry of Higher Education and MAMPU for all projects regarding ICT. A total of RM 21 Million has been approved for Procurement of Computers and Network upgrading project.

Last Updated: 25/06/2018