The IT team from Sirim Berhad has visited Pusat Teknologi Maklumat to view Vmware Virtual Infrastructure implementation at Bahagian Pengurusan Pusat Data (BPPD). During this visit, BPPD team members involved in the project imparted experiences and knowledge gained during and post project implementation. BPPD team members has also taken this opportunity to learn and share views,information and issues surrounding managing and administrating servers and Data Center equipment.
The IT team from Jaring Communications Sdn Bhd. has visited Pusat Teknologi Maklumat to view Vmware Virtual Infrastructure implementation at Bahagian Pengurusan Pusat Data (BPPD). During this visit, BPPD team members involved in the project imparted experiences and knowledge gained during and post project implementation. BPPD team members has also taken this opportunity to share views, information and issues surrounding managing and administrating servers and Data Center equipment.
Ejs Training was conducted by PTM on 16-17 July 2008 in which the instructor was Associate Professor Dr. Fu-Kwun Hwang, a lecturer from Taiwan.
Easy Java Simulations (Ejs) is a software tool designed for the creation of computer simulations. It is designed for science teacher (not for professional programmer). What user need to do is supply information about science model (define variable, provide initial condition- initial value for variables, giving evolution condition -how variable change with time or constrains between variables), Ejs will create java applet/ html page for your simulation.
Dr Hwang is an expert in Ejs and he has created more than 100 simulation objects in his website at www.phy.ntnu.edu.tw/ntnujava/index.php.
This course is an advanced course of the “Computer Animation using EJS” course organized by PTM which was held on 25-26 April 2007 and 11-12 June 2007. Computer simulations will enhance the teaching and learning method in University of Malaya especially in Physics and Mathematics.
The organization of the course is consistent with UM mission to upgrade ICT usage in teaching and learning in which PTM’s role is to provide ICT service and facilities for teaching and learning in the campus.
To improve the university’s distance learning facilities, the management had approved to upgrade a lecture hall to be equipped with video conferencing equipment. The C1 Seminar Room, Faculty of Science had been chosen for this purpose.
The project was started on April 12, 2006, there were a series of discussion and meetings to determine the design and equipment required for the hall.
The project was completed in August 27, 2006 in time for the targeted date on August 28, 2006, which was visit by delegates form Kyoto and TsingHua Universities.
E-Lecture is an international collaborative project among 3 universities namely Kyoto University of Japan, Tsinghua University of China and University of Malaya. The method used to share lecture is by using video conferencing technology in which lecturers from each university take turns to provide lectures. The topic is on Environment Science which included Air, Water and Solid Pollution, Management and Control of Environment. The 2007 E-Lecture project is continuity from 2006 E-Lecture Project.
Video Conferencing required main equipment consists of Video Conferencing Set, camera, LCD Projector and screen. Video conferencing also required stable network connection and identification of the IP address.
In order for the project to be succesfully implemented, the three universities have to provide high capacity network connection to ensure that the audio and video is successfully transmitted.
The E-Lecture was conducted in Video Conferencing Room (formerly known as Seminar Room C1), Faculty of Science.
Centre of Poverty and Development Study (CPDS), University of Malaya with School of International Public Affairs (SIPA), Columbia University, United States of America
CPDS had appointed Prof. Jaffrey Sachs from Columbia University as the Holder of Kursi Profesor Diraja Ungku Aziz. CPDS will communicate with Prof. Jaffrey thru video conference to report and discuss about the status of the projects which were handled by CPDS.
PTM provided the video conferencing set for CPDS. PTM also provide technical support such as testing before the actual video conferencing session to ensure that there is no interruption during the actual event. The audio and video also has to be transmitted continuously.
Starting in 2008, CPDS will conduct classes with 11 universities in the world using online application; Acrobat Connect Professional as a medium for the video conferencing for the learning session organized by Columbia University. PTM will provide technical support such as camera connection, internet connection and other technical support required to ensure the classes will take place as scheduled. The classes will be held every Tuesday starting from 22 January 2008 untill 29 April 2008.
Video Conferencing Testing
There were several tests conducted through out the year:
The committe had drafted technical specification for the tender document and hopefully the HPC Project will start in June 2008.
Webcasting as a Medium of Live Broadcasting in Campus Webcasting technique is a new technology that was implemented in University of Malaya recently, the technology had been used by the people through out the world as a medium to show video in streaming mode in the internet.
The Webcasting project was started at the end of year 2005; the first broadcasting on the internet was on January 12, 2006 with QAMU’s event “Urusan Dokumen”. Webcasting can be viewed at http://ict.um.edu.my/webcasting/index.php
After several sessions of webcasting successfully accomplished, PTM had decided to make webcasting as compulsary for all the main events in University of Malaya.
Enterprise antivirus monitoring began in the month of January 2007. Through the monitoring, records related to the number of computers received update, number of computers infected with virus as well as the effectiveness of antivirus policy in cleaning the virus infections, were recorded everyday. Computers with recurring infections were notified, via email, to the respective PTj ICT representatives for virus cleaning. Below were the objectives which had been achieved through the monitoring:
Status and the number of computers received update were known. The information was important because failure of a computer to receive the latest updates would expose the computer to new virus infections.
Number of virus infection incidents was available. Information about the computer with the highest virus load was also known. This information was utilised for the targeted AV (AntiVirus) cleaning and prevention on the affected computer.
The effectiveness of AV policies in combating virus infections. A properly configured antivirus is capable of self-cleaning without the intervention of human.
ICT Planning, Security and Training Division had received two security incident reports i.e. IPTAOSS web site intrusions and phonography e-mail spam.
The first incident of the intrusions occured in November 12, 2006. The incident can be categorised as SQL Injection attack in which data in one of the database tables had been altered. The following were the recovery and security measures taken on the server:
Installed the latest version of Apache, PHP and MySQL.
Installed built-in firewall which only allows access to Secure Shell (SSH) and web site only.
Provided passsword authentication for IPTAOSS applications to access MySQL database.
Installed Tripwire software to monitor access to server files and configured Tripwire to send e-mail alerts of any changes in file status or the file itself.
Launched follow-up security scan to detect all vulnerabilities in the server and to ensure that all weaknesses were closed.
Rebuilt database index, using command “REPAIR TABLE”, to increase the access speed to the database.
Despite of all the efforts, however, the web site was hacked again on Februry 14 2007. After an investigation, the vulnerability was traced to the software used to develop the web site, PHP Nuke. Apparently, the old version of the PHP Nuke was vulnerable to SQL Injection attacks. Regarding this matter, Collaborative and Communicative Applications Division, PTM had taken the initiatives to redevelop the application and to replace the old application, which was problems ladened.
On November 21, 2007, Pusat Teknologi Maklumat (PTM) had received reports from a few lecturers of Fakulti Sastera dan Sains Sosial on the matter related to the phonography e-mail scam purportedly sent from the sender norlidah.ahmad@yahoo.com. Regarding this matter, PTM had taken a few measures to deal with the case, as follows:
Checked log of e-mails sent by norlidah.ahmad@yahoo.com. On checking, it was found that the offending e-mail was sent to 9 users of UMMail. An ensuring e-mail was sent to the 9 victims of the e-mail scam, to enquire further whether they knew the spammer. However, only 3 recipients replied to the enquiry saying that all of them did not know the spammer.
Blocked sender norlidah.ahmad@yahoo.com from sending e-mails to the users of UMMail from November 22, 2007 3.00 pm onwards.
Contacted Cik Norlidah Ahmad of Pejabat Dekan Fakulti Sastera & Sains Sosial, who was suspected to be the owner of the spammer e-mail account, norlidah.ahmad@yahoo.com. However, she denied any knowledge of the e-mail account. Therefore, the possibility of the yahoo e-mail account was hacked did not arise. Hence, the possibility of identity abuse was high.
Analysed the header of the spammer e-mail. It was known that 'norlidah ahmad' sent the offending e-mail through TM Net Streamyx account.
Reported to MyCert (Malaysian Computer Emergency Response Team) for further investigation.
MyCERT had taken measures to restrict all e-mails from the account norlidah.ahmad@yahoo.com at the Jaring gateway. As the result, all e-mails from the account are prevented from reaching the UM users.
PTM categorised the case as identity theft. In this case, the identity of Cik Norlidah Ahmad had been stolen and abused for e-mail spams. It is very easy to execute e-mail spam because Yahoo e-mail accounts are freely availble to everyone. Anyone can open an e-mail account with an unused ID. PTM believed that Cik Norlidah Ahmad was not involved in the e-mail spam and she was only the victim of identity theft in which her identity was abuse for the malicious purpose. PTM advised Cik Norlidah Ahmad to report the case to the police for further criminal investigation.
PTM had become the intermediary and medium of communication between University of Malaya and Malaysian Computer Emergency Response Team (MyCERT) for managing security incident reports involving computers from University of Malaya. Listed below are the percentage breakdowns of the cases received and solved from the month of January to December 2007:
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Below is the number of reports received by category:
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UMMail & PerdanaMail
A new version of Ummail was introduced in Jan 2007. It was equipped with improved functions incorporating some of the popular client based email features. Some efforts was also put into improving the following function to suit the internal user's requirement:
Other activities carried out by the email section includes the following :
Another initiative embarked during the UMWeb site enhancement period was the development of the web based UMExpert. The solution came into the picture to resolve the issues of updating the lecturers CV which was manually done at the initial stage. Thanks to the relentless constructive comments and suggestions from a few helpful members of the UM academics especially Prof. Rauzah Hashim (Faculty of Science), a rather large scale community based system which started development in February 2007 was able to be completed in April 2007.
UM Expert now have a bigger aim, that is to provide a standard and managed platform for UM Researchers to introduce and promote their research work and ultimately aimed to promote UM as a Research University
The main basic feature of UMEXPERT is the Update CV Info module which caters for info such as:-
The latest module introduced in UMEXPERT is the Research Gallery module which aims to provide a standard platform for each UM lecturers to introduce a short synopsis of their own research to the general public.
External viewers are able to:
The new UM website initiative was a joint effort of all the respective entities representing the whole administrative spectrum along with a vendor designated as a consultant. The core website is intended to convey a better picture of the university through new look and feel, equipped with more pictures to reflect action and liveliness, while retaining an emphasis on an up to date contents. UMWeb was successfully launched on 14th Jan 2007 while pages under UMLife category followed suit on 31st Mar.2007.
Another initiative embarked during the enhancement period was the development of the web based UMExpert. The solution came into the picture to resolve the issues of updating the lecturers CV which was manually done at the initial stage. Thanks to the relentless constructive comments and suggestions from a few helpful members of the UM academics especially Prof. Rauzah Hashim (Faculty of Science) , a rather large scale community based system which started development in February 2007 was able to be completed in April 2007.
The network of UM Website is as large and complex as the institution itself. To date, 507 pages depicting the 6 main sites which are centrally maintained by the web team in ICR. Another 30 sub sites with 1375 pages are independently manage by the respective responsibility centres. The PTM's web team officially took over the monitoring and updating activities from the consultant as of 25th April 2007. Along with the take over process mentioned above, the PTM web team also assumed the task of monitoring of all the sites connected to the main website. Such measures was adopted to ensure a standard look and feel and to reduce incident of dead links.
Upgrading Activities for UM Portal in 2007 include:
And
Upgrading Activities for Student Portal applications system UMISISWeb include the following:-
The upgrading activities for UM SMS include new maintenance contract to manage the gateway and a simplified portal to help ease the administration process.
June 2007, an online credit card payment facility was introduced by PTM for the Asian Pacific Conference on International Accounting issues 2007.The MIGS -Payment Gateway Service provides secure transaction through 3D secure environment verified by MasterCard Securecode and verified by VISA. MIGS enables a merchant to perform secure transactions over the internet.
CAS or CAMS is the SSO engine that managed the Single Sign On feature for UMPortal, IAMS and UMisisweb. Recognizing the complication and chaos that it may cause, the implementation step taken was in phased mode. As enhancement of CAS services for future expansion and usage is inevitable, PTM embarked on the replication of CAS servers to ensure high availability. Other activities related to CAS:
New RMIS module introduced in 2007 was the Exhibition Module - Online Application (UMEKSPO 2007).
Modules upgraded in 2007 are Patent Module for Patent info and the Consultation Module which caters for additional info in Consultation module.
UM E-Learning, an Open Sourced based learning system promotes web based integrated learning management environment. As an Open Source based system, there is no user licenses to consider.
The system starts with its SSO style login followed by seamless integration with the integrated Student Information System (iSIS). This facilitates a simpler way to manage courses and students in tandem with those declared under the iSIS. Lecturers are able to automatically retrieve their course information and student registered from the iSIS without having to do it manually.
As of December 2007, a total of 623 UM Lecturers along with 8337 students are using the system as part of their teaching and learning activities beside the usual conventional classes.
A total of 10 trainings were conducted in 2007 and 114 lecturers attended leading to an increase in the number of lecturers registered for the system.
UM E-Learning Training Session 2007:
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The development of UM e-Survey was initially intended as an additional module as part of the QAMU new Website System. It is a joint venture project developed with a local Open Source based vendor.
During the course of the development, PTM forsee a great need to expand the system to cater for other administrative use, primarily to help other divisional assessment of services provided.
Hence, the completed UM E-Survey allows UM community to create and manage multiple web based surveys inside a single box. To date, 2 surveys have been successfully conducted in 2007 and 5 new surveys are on its way. The UM E-Survey system allows users to choose whether to conduct either community based survey or by invitation. It is also capable of producing survey reports in graphical format for analysis. Other features includes graphical based report and the ability to export survey answers to other format.
Standard modules available includes:
The purpose of setting up the PDF Engine is to allow conversion of documents from various formats (like .doc, .jpg, .ppt and etc) to .pdf from a central server.
We all know that, converting document to PDF format will save space and allow the distributed documents to have security features like:
This centralized PDF Engine will be directly connected to a few systems which require document conversion for security reasons. In E-Journal System for instance, it will be used to add protection to journals and articles uploaded by lecturers or editors on the web.
PTM recognized that there is a need to provide a standard but flexible platform for lecturers, authors, editors and reviewers to collaborate, publish journals after receiving suggestions from a few faculties in 2005 and 2006. The move to develop an e-Journal system was then initiated in March 2007. To date, 50% of the development processes have been completed.
The general features envisioned is of the following nature:
Other features to note :-
Other activities carried out by members of the division in 2007 include :
Online Rubella survey is an adhoc system developed within 4 days upon request to get feedbacks from the UM’s Community. It is a part of the activities held by a special committee to aid UM’s fight against rubella outbreak in the campus.
IAMS activities in 2007 are:
The Patient Record Archiving project for the UM Dental Faculty was initially started in November 2006. It was divided into two parts: scanning of patient documents and x-rays, development of an application system to manage and retrieve the scanned documents and x-rays.
The main aim of this project is to digitize the patient documents both in order to save physical storage space and and to cater for fast retrieval.
Phase 1 of the project was completed in January 2007, with 200,000 patient record and 50,000 x-rays successfully digitized.
UMMIS has been developed to help university’s top management to make decisions. UMMIS provide functions to link to all types of database platforms in UM, and to be able to generate and analyze the generated data to perform a dynamic and interactive presentation using the system.
This module enables users to record and update information on codes being used by all modules in the system. These codes ease the generation of reports and statistics, reduces manual inputting of data, reduces error in data-entry, and speeds up the data entry and updates.
This module facilitates the processes involved with staff recruitment. The process starts with the advertisement of vacancies. It provides the staff number generation process and checks against records in FIS.
This module facilitates the processes involved in academic and non-academic promotion exercise.
This module facilitates the recording and updating of PTK data.
This module facilitates the recording and updating of staffs training, including internal training, external training, induction courses, Biro Tatanegara course and English placement course
This module facilitates the recording, updating and generation of annual leave, and also the recording and updating of sabatical leave, conference leave and research leave.
This module facilitates the recording and updating of staff assessments information.
This module facilitates the recording and updating of claims of allowances comprising of :
This system facilitates PTj to manage any activity relating to its own staff, e.g. staff assessment, promotion application, training application, and leave application. Development of the system is in phases and started in August 2007. The first module being used is the Annual Assessment Module (Penilaian Prestasi Tahunan) in November 2007.
This system facilitates the recording of staffs attendance and overtime.
This module can be access via UMPORTAL and facilitates human resource matters online, e.g. dental treatment claims, promotion application and staff assessment.
This system facilitates application for elective posting in Faculty of Medicine by external applicants via web.
Interfacing with Integrated Student Information System (ISIS) – for audit students and elective posting.
This system facilitates the recording of class attendance using student’s smart card and PDA.
New PTM showcase in video format.
Other activities carried out by members of the division in 2007 include :
University of Malaya through Centre of Information Technology has upgraded the lease-line to Internet from 45 Mbps to 100Mbps. This exercise is carried out to upgrade the access to Internet. It is hoped that through this upgrading, the network services provided by the University will be further improved.
Original Lease-Line : 45 Mbps
Upgrade : 100 Mbps
Centre of Information Technology has taken the initiative to upgrade the standard of wireless services by providing a separate lease-line for wireless access whereby the existing line is used for wired access. The main intention is to enable Centre of Information Technology to monitor the usage of the wireless users especially the students. Through the separate line it is hoped that there will be no interference between the wired and the wireless users.
The usages of wireless services especially in the Residential Colleges are constantly being upgraded due to the fact that more students own notebooks and computers. Centre of Information Technology has increased the number of Access Points to improve the wireless services for the students. Twenty outdoor Access Points have been installed in the Residential Colleges in addition to the existing indoor Access Points.
Network and ICT services Division is involved in the program via preparation of Laptops for instructors, LCD Projectors for the Lecture Halls and networking for the computer Laboratories.
Preparation of wireless services in the Residential Colleges that housed the students of the program. This facility is to enable the students to have access to Internet during the course of the program.
Network Division has submitted a proposal for approval to the Ministry of Higher Education and MAMPU for all projects regarding ICT. A total of RM 21 Million has been approved for Procurement of Computers and Network upgrading project.