Department of Digital Technology

Network Authentication

Available at residential colleges, departments, and faculties. Use your UM email credentials to log in.

For more information:
1. Network Authentication Guide for UM Staff & Students
2. UM WiFi Guide for Guests

Internet Gateway Capacity

UM provides a total of 10 Gbps connectivity to the Internet, supported by TM and MyRen.

VPN

Extends private network across a public network and enables you to send and receive data across shared or public network.
VPN apps are available for users who need to access UMMail from China.

Eduroam

Eduroam (Education Roaming) is an international wireless service for research and education users.
Use your UM email credentials to connect worldwide at any Eduroam-enabled location.

Voucher WiFi-Guest

The Information Technology Department (JTM) provides WiFi access for external users attending official university events.

To apply, refer to:
• Manual Permohonan Pendaftaran Pengguna Voucher UM WiFi-Guest

For inquiries:
• Encik Muhamad Farhan bin Yeop Abdul Hamid (farhan85@um.edu.my)
• Puan Harni Yusnidar binti Muhammad (harni@um.edu.my)

Contact Information

Any complaints or inquiries can be made via UM Helpdesk.

Network & Infrastructure