• Department of Digital Technology
  • helpdesk@um.edu.my
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Never Give Out Your Password
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Guard your password just as you guard your bank card PIN. Never write your password down. Never share your password with anyone. Never say “yes” when your browser asks you if you’d like to save your password. Never send your password in email, even if the request looks official. Update your password frequently. Link to update your UMMail password.
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Back Up Your Files
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Regular backups ensure your data remains safe from hardware failure.
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Beware of fake anti-virus software scams
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Keep your computer updated with the latest anti-virus and anti-spyware software, and be sure to use a good firewall. You need at least 3 components to ensure proper PC security. Get anti-virus software from PTM(Only for UM computers - UM staff)– To make a request, go to UM Helpdesk. Click HERE Never open an email attachment unless you are POSITIVE about the source. Do NOT download freeware or shareware unless you know it's from a reputable source
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Do-iT- Yourself : Security Updates
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Keep your software up-to-date to patch critical security vulnerabilities.
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Social Engineering via Social Networking
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Be mindful of the personal details you share on public profiles.
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Phishing Tips
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Always check the sender and URL before clicking on links in emails.
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Monitor your Email Last Account Activity
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Check your login history frequently to spot unauthorized access.
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Manage your exposure to Malware/virus
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Guidelines for preventing and handling malicious software infections.
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ICT Security Incident Reporting Requirements
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Detailed requirements for reporting security incidents within the organization.
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Information Security Incident Management Procedure
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Step-by-step procedures for managing and resolving security breaches.
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How to keep your workplace SECURE?
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Physical and digital safety practices for a secure work environment.
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Together we ensure our campus safe & secure
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Our collective responsibility in maintaining cybersecurity campus-wide.

Last Update: 10/02/2026